Emergency — phone the vet now Within hours for chemical splashes, prolapses, and severe injuries

Eye injury in a dog or cat (squinting, pawing, or visible damage)

Stop the pet rubbing the eye, do not try to flush with anything except sterile saline, and head to the vet today — most eye problems worsen rapidly without treatment.

Dog Cat

Recognise the signs

  • Squinting or holding eye closed
  • Pawing at the eye
  • Tear overflow, redness, or discharge
  • Visible scratch, foreign body, or cloudy area on the cornea
  • Eye appearing larger than usual (glaucoma) or partially out of socket (proptosis)
  • Bloodshot eye or visible blood in front of the iris
  • Reluctance to open the eye in bright light

First aid steps

  1. Stop the pet rubbing — fit a buster collar (cone) if you have one, or improvise with a clean towel wrap for short-term restraint.
  2. Do not try to flush the eye except with sterile saline (contact-lens-style saline, no preservatives). Do not use tap water unless flushing a chemical splash.
  3. For a chemical splash: flush with cool tap water or sterile saline for 15–20 minutes, then drive to the vet.
  4. For a proptosed eye (eye out of socket): cover with a damp gauze pad soaked in saline, prevent the pet from rubbing, and drive to the vet immediately — every minute counts.
  5. For a visible foreign body: do not try to remove with tweezers; cover and go to the vet.
  6. Phone ahead for any eye injury beyond minor watery eye.

Do NOT

  • Do not use any human eye drops without vet advice — many contain steroids that worsen ulcers, or vasoconstrictors unsuitable for animals.
  • Do not flush with tap water except for chemical splashes.
  • Do not try to push a proptosed eye back in.
  • Do not delay — many eye injuries that look minor become sight-threatening within 12–24 hours.
  • Do not let the pet continue rubbing or self-trauma will worsen the injury.

While transporting to the vet

  • Buster collar or covered eye if rubbing is a problem.
  • Damp gauze over a proptosed eye throughout the journey.
  • Phone ahead so the vet can prepare an ophthalmic examination.

When to phone the vet immediately

  • Proptosis (eye out of socket) — true emergency, sight may be saved within hours
  • Chemical splash
  • Sudden cloudy or bluish eye
  • Visible deep wound or perforation
  • Pet in significant pain — squinting, vocalising, refusing food
  • Sudden enlargement of the eye (suspected glaucoma)

Signs that can usually wait for a routine appointment

  • Mild watery eye with no squinting and no rubbing in an otherwise bright pet can be observed for a few hours, but should be vet-checked within 24 hours if not improving — many 'mild' eye issues are actually corneal ulcers.

Common causes

  • Cat-claw scratches (one of the commonest eye injuries in dogs and cats)
  • Foreign body — grass seed, thorn, dust
  • Trauma — fight, RTA, fall
  • Chemical splash — household cleaners, garden chemicals
  • Corneal ulcer following a scratch or untreated dry eye
  • Glaucoma flare (very painful, usually a known eye)
  • Proptosis — eye displaced from socket (brachycephalic breeds, especially after head trauma or even rough handling)
  • Conjunctivitis from infection or allergy

What the vet will need to know

  • When the problem started
  • Any known trauma — fight, fall, walk through long grass
  • Any known chemical exposure
  • How quickly signs are worsening
  • Pet's pain level and behaviour
  • Photos of the eye if non-painful to take

Aftercare

  • Treatment depends on diagnosis — antibiotic drops, pain relief, surgery for proptosis or deep injuries.
  • Buster collar usually for 1–2 weeks.
  • Frequent recheck appointments — eye injuries can deteriorate quickly even on treatment.
  • Some injuries lead to permanent vision changes; pets adapt remarkably well to single-eye vision.

Prevention

  • Manage cat introductions carefully in multi-pet homes.
  • Avoid letting dogs charge through long grass or stubble in seed season.
  • Lock away household chemicals.
  • For brachycephalic breeds prone to proptosis, never lift by the scruff and avoid rough play that bumps the head.
  • Routine eye checks on breeds prone to dry eye (Cavalier, Shih Tzu, West Highland).

Breed-specific notes

  • Proptosis risk: Pug, French Bulldog, Pekingese, Shih Tzu, Boston Terrier — shallow eye sockets predispose them.
  • Dry eye and chronic ulcers: Cavalier King Charles Spaniel, Cocker Spaniel, West Highland White Terrier, Boxer.

Frequently asked questions

My pet's eye is watering but they seem comfortable — is it urgent?

Mild watering with a comfortable pet is less urgent, but corneal ulcers can present this way and worsen overnight. A vet visit within 24 hours is sensible — fluorescein staining (a quick, painless test) reliably identifies ulcers that are not visible to the eye.

Why is human eye-drop dangerous?

Many contain steroids, which dramatically worsen corneal ulcers. Others contain vasoconstrictors not formulated for animals. Antibiotic drops sound logical but the wrong type (or steroid-combined products) make matters worse. Always wait for vet-prescribed drops.

Can a proptosed eye be saved?

Sometimes, if reduced quickly under sedation — the prognosis depends on how long the eye was out, how much trauma occurred, and the breed. Vision is often lost even if the eye is preserved cosmetically. Brachycephalic breeds carry the highest risk and the poorest outcomes.

Animal PoisonLine 01202 509 000 Emergency
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